FAQs
About TrainWise
- I’m new to working out, is this for me?
- How quickly can I expect to see results?
- Can I train at home?
- What equipment will I need to follow the workouts?
- How many times per week will I need to work out?
- How many weeks worth of workouts are available on TrainWise?
Help & Support
- I lost my account progress
- I can’t log into my account
- How do I reset my password?
- How do I report a potential bug in the app?
- What can I do if the app is not working as expected?
- How can I let you know about an idea I have for the app?
Account & Subscriptions
- How can I see when my subscription renews?
- How can I update my payment details?
- How do I change my subscription type?
- How do I cancel my subscription?
- Can I get a refund if I change my mind or accidentally renew my subscription?
- Why is my payment failing?